Refund Policy

At our store, customer satisfaction is important to us. However, we do not accept physical returns of purchased products.

If you experience any issue with your order, you must contact us within 30 days of delivery at: saadcharai968@gmail.com

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong product, contact us immediately and provide clear photos or other evidence of the issue.

After reviewing your request, we may offer a full or partial refund if the claim is approved. In most cases, you will not be required to return the product.

Non-Refundable Items

Refunds cannot be issued for:

• Products that have been misused or intentionally damaged by the customer.

• Customized or personalized products.

• Gift cards.

• Perishable goods or consumable products.

• Requests submitted more than 30 days after delivery.

European Union 14-Day Cooling-Off Period

If your order is delivered within the European Union, you may have certain legal rights under applicable consumer protection laws. Any refund request will be reviewed in accordance with those laws and may require additional documentation to verify eligibility.

Refund Process

Once we review your request, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

saadcharai968@gmail.com

Contact Us

For any questions regarding refunds, please contact:

Email: saadcharai968@gmail.com